Nurse Jacqui very encouraging about Blood Pressure and weight situation. hope i can continue on the right track with her support. Had two phone calls with Dr Kraskian last week about pain in my side. He promised a call back within the hours and it happened within 30 minutes. Had face to face appointment and Dr Kraskian examined me and confirmed that there is no cause for concern but I should call if there is a re-occurrence. Thanks for all your help today.
Excellent service. Seen on time, all precautions re co-virus taken – was impressed and felt safe! Saw the doctor, very impressed how easy it was to talk to her. Felt as though I was listened to and understood. my problem was solved. Can only highly recommend the surgery and this includes the physiotherapy dept. and all doctors and receptionists (as a first call of contact – excellent) I have spoken to previously. Thank you all very much!!!
I just had to write to praise the level of care that was given to my mother via the telephone from your stuff. the two doctors Dr Mahmood and Dr Khalo could not have been more kind, considerate and supportive. I also have to praise the person who answered the telephone on contacting the surgery, who I spoke with twice and went out of her way to organise a second telephone consultation. Her level of professionalism in dealing with a worried relative was outstanding and as the person of first contact created a vary favourable impression of the level of service I could expect from the surgery.
There are many good reasons to live in Watford, but the level of service given by Watford Health Centre is without doubt number one.
As I am currently shielding in this difficult time of the pandemic. I was due for a Flu vaccination and Dr Davies of the Watford Health Centre really helped me out. She has offered me appointment for Flu vaccine and even came out in the car park to give me the vaccine. I really appreciate this from my surgery.
I would like to say thank you to Dr Davies and the staff of Watford Health Centre.
I had my flu jab on Saturday 3rd October I was impressed and the staff was very friendly. I was in and out in 15 minutes and the doctor who gave me the jab was excellent. I work in retail and pride myself on good customer service. Last January when my wife was unwell at the practice again the doctor and the staff arranged for an ambulance. We can’t thank you enough keep up the greats work in this difficult times
Mr and Mrs D
Speedy GP callback. From the moment my call was taken by the practice receptionist, I felt listened to, I felt reassured that I would be speedily dealt with and received a callback from the GP at the earliest possible time slot! I am hoping that my health issues can be as quickly followed up and feel lucky that my GP surgery is not one of those you hear about that cannot offer appointments for several weeks 🙌July 2021
I just want to say how much I appreciate the help given by Watford Health Centre today. Everyone I spoke with was friendly, helpful and professional and an issue I had been worrying about for some time was resolved during a telephone conversation with the Doctor. I initially contacted NHS111 who responded very quickly, within an hour I received a phone call from the practice to say a doctor would be in touch. Within the next hour the doctor had called and a prescription sent to my local pharmacy. First class service all round.May 2021
Just dropping a line to say thanks. We had our second jab for COVID-19 on 01/04/21 and was organised very well as was the first one. The nurse in question was very professional and informative. I didn’t get her name but she had a reddish tint in her hair. I think. Also thanks to all the staff at the centre.April 2021
I've been impressed with all the staff I have encountered at Watford Health Centre. From email correspondence, telephone calls to walk in surgery they have been kind, organised and consistently efficient. The environment during the Covid-19 vaccination days was a buzz of co-operation, thoughtfulness and a real sense of care for patients and each other. Thank you to all the staff for their hard work and commitment to the well being of NHS staff and their community. You are all heroes to me.March 2021
I came to the surgery on 18th March 21 for my blood test and Diabetes review. I was met by a nurse called Aruljothi. I found her very pleasant, polite and professional. She made me feel at ease and answered all my questions. I would like my comments to be passed on to her Line Manager. The lady at reception was very helpful and pleasant too.March 2021
You did brilliantly. First class organisation. Sensitive handling, efficiently executed. Now I see how it is possible to vaccinate hundreds of thousands a day!March 2021
Excellent service (on both occasions). Organised and efficient but still human/people orientated. Environment clean and presentable. Both pleased and thankful. Congrats Watford Health Centre you've done a fab job.February 2021
Incredible system for the vaccine. Very quick, clear instructions and very friendly staff. You should be proud!February 2021
Very impressive, safe and efficient service. Thank you so much.January 2021
Well organised, friendly staff and I was made to feel comfortable throughout.January 2021
I was having a problem about my prescription where to send it since I had a broken foot. And the lady who answered my phone call was so helpful she has a soft kind voice, she did her best to help. It is such a great feeling to hear someone is so kind and helpful when you really need it. Phone call made Nov 25 .2020 around 12:30pm. Thank you to the lady .November 2020
The Doctor who did my flu jab was outstanding! Very polite and made me feel relaxed. Thank you to all the staff at the Watford Health Centre for keeping us safe, it is much appreciated by the general public. Thanks!JY October 2020
I have no other word than EXCELLENT Such a kindness from my doctor she had given everything to take care of my healthTW October 2020
I must say that I was very impressed with my visit to the Flu Clinic on Saturday September 12th. The staff were well spaced out and very helpful and friendly. I felt really safe and looked after.September 2020
I had the flu jab on Saturday morning. My opinion is that the system was run brilliantly - well thought out and well organised.September 2020
Great service. Notification that you had ordered a flu injection for me without having to ask for it. On the day, socially distanced waiting area, under cover, with staff directing people to doctor’s consulting rooms. Production line process. In and out, in under 10 minutes. It doesn’t get better than that!September 2020