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First Contact Physio

First Contact Physiotherapist (FCP)

Physiotherapy in Primary Care

Watford Health Centre benefit from having a First Contact Physiotherapist (FCP) who works at the surgery at least two days a week. Musculoskeletal (MSK) condition account for 1 in 5 GP appointments. Most of these can be dealt with by our FCP without the need to see a GP.

FCPs are trained to spot and act on red flags. They are autonomous, regulated practitioners, holding their own professional liability and don’t require supervision or delegation from medical colleagues.

If you do have an MSK problem please do ask to speak to our FCP instead of the GP who can assess, diagnose, and provide exercises and where needed carry out further investigations and refer on to specialist services. This can be done via our reception team.

FCP Services at Watford Health Centre:

The FCP services at WHC are managed by Ms Saumya (Sam) Srivastava. She did her Physiotherapy Degree (2002 -2006) from India. She then worked for a year in India, before coming to UK for her further studies. She has a Post Graduate Diploma in MSK Sciences from UCL (2009) followed by a Master’s Degree in Pain Science and Society from KCL (2010). After completion of her Master’s degree, she started working as HCPC and CSP registered physiotherapist in the UK.

She is an experienced physiotherapist with a demonstrated history of working in the national and private health care industry (more than 10 year of work experience). She is skilled in Manual Therapy, Healthcare, Primary Care, Musculoskeletal System, and Holistically Approached Rehabilitation Strategies.

This is not intended to be a treatment providing service but an assessment service so that the patient can receive the correct care and be managed within one appointment. However, there will be circumstances where the patient needs to be reviewed and can be booked in with The FCP again by contacting the GP reception team directly.

Coronavirus (COVID-19)

SURGERY DOORS WILL BE CLOSED BUT WE ARE OPEN: Please only come to the surgery if you have an appointment or have been asked to by a clinician. For all other queries please use online services if you can. This will avoid long waits on the phone. Click here for Appointments including online consultations. Click Reception for details of all online services including sick note requests and admin queries. Useful links can also be found for all our population groups on Our Health Services, Information & Resources page





to patients over 75 within our Primary Care Network (PCN) and healthcare workers in line with the highest risk group guidance. Whilst we are restricted on vaccination supplies, we have also started vaccinating over 70’s & shielded patients.

I AM A HEALTHCARE WORKER OR OVER 70 AND HAVE NOT YET HAD MY FIRST COVID19 VACCINE? Please contact us on 07402404258. If you are NOT in this group we will not be able to vaccinate you yet and request that you DO NOT call the surgery for an appointment: We will contact you when we have a date for your vaccination.

IMPORTANT: So that appointments and vaccines are not wasted, PLEASE TEXT & CANCEL if

WHERE CAN I PARK? Parking  will be available on Rosslyn Road and if you have a disabled badge you can park temporarily on the double yellow line on Upton Road. Please ensure you wear a MASK.

I AM NOT OVER 75 OR A HEALTHCARE WORKER? Remaining groups will be contacted in due course. Please DO NOT call the surgery for an appointment. DO however ensure your contact details including your mobile number are up to date. You can update us by clicking Change of personal details. We will be given 10 days notice before stock is delivered.

Please click here for Dementia UK -Useful Tips on the Covid-19 Vaccine for people with Dementia
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